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Excellent CS |
August 9, 2022 |
Reviewer:
Jeff L. from TN United States
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The first Selkirk backpack received had a defective zipper. However, upon contacting PickleballCentral, they did not hesitate to send a replacement bag, ASAP (without even receiving the returned defective item, first). I'm sure they could've charged my card again in the event I didn't return the other bag, but seeing this kind of trust from a small business is rare (and, much appreciated) to see in today's crazy world! So, kudos to their customer service - they have rightfully earned another long-term customer. P.S. - The Selkirk bag is very nice, too (it was a birthday gift for my wife and she loves it)!
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