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Pickleball Central is Hiring!

Updated January 26, 2022

ABOUT PICKLEBALL CENTRAL:
Pickleball Central was founded in 2006 and quickly transitioned from a small business to the leading provider of equipment within the pickleball industry. We work closely with major manufacturers, influential organizations like USA Pickleball and local clubs, to not only provide customers with the best selection of products, but to support the development of the game overall. Pickleball has been deemed the fastest growing sport in America and we've risen to meet the soaring demand. As a company, our primary goal is to exceed customers' expectations and this can be seen in the rave reviews we receive and our sterling reputation. We value employees who can think creatively while maintaining our high standards to help customers get the most out of this enjoyable, growing, and inclusive sport.

COVID-19 Advisory: We are a fully COVID-19 vaccinated company. As a condition of employment, candidates will either need to have or be willing to receive a COVID-19 vaccination.

Open Positions:
Warehouse Material Handler
Returns Specialist


Material Handler - Pickleball Central Warehouse, Pickleball Central, 22300 68th Ave. S., Kent, WA 98032

Job Description:
This is a physical job that requires movement throughout the workday. We are seeking someone with energy to quickly move from project to project with high productivity. Typical tasks include:
• Accurately Picking orders from warehouse stock, shelves, or bins
• Packing orders
• Entering shipping data and applying mailing labels
• Organizing products in warehouse shelves and bins
• Checking inventory levels
• Re-stocking from overstock. This may involve climbing a ladder to obtain boxes on upper shelves.
• Cross training program – all employees of warehouse are required to learn/train in at least 2 functional areas of warehouse operations.
• Moving boxes around the warehouse using carts and/or manual pallet jack.
• Working with the customer service team to assist with order issues.
• Meeting shipping deadlines.
• Assisting to unloading shipping containers. Sometime the contents are 25-pound nets system boxes. We typically receive a container a week.
• Building kits and shrink wrap pallets for transport to Amazon. This is repetitive work that must be accurate.
• Demonstrates positive attitude and teamwork.

Qualifications:
• High school education or equivalent
• Ability to lift 50 lbs.
• Warehouse related experience (preferred)
• Proficient in math and computer skills
• Responsible.
• Read and write English.
• Attention to detail.
• Physically able to meet the demands of this position and move quickly from one project to the next.

Tools, Equipment or Vehicles: (Items used in performing job duties)
• Manual pallet jack
• Stapler, repeated action stapling bag tops
• Heavy duty tape dispenser 3” – repeated action sealing packages for shipping
• Shrink wrap film roller to wrap pallets.
• Computer data entry
• Forklift – possible in future

Physical Requirements:
• Ability to stand and walk for long periods of time.
• Lifting and caring items: constantly 0- 25lbs, frequently 25-50lbs and occasionally 50lbs+.
• Retrieving / placing items on shelves involving squatting and/or reaching for items above shoulders.

Schedule:
Monday to Friday 8 am - 4:30 pm
OR
Tuesday to Saturday 8 am - 4:30 pm

Location:
This position will work onsite in our Kent warehouse. The warehouse is not insulated and has limited heating and cooling units. Temperatures can vary from 50 – 80 degrees.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. PickelballCentral is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Job Type: Full-time

Pay: From $20.00 per hour

COVID-19 Considerations: We are a fully vaccinated COVID-19 company. As a condition of employment, candidates will either need to have or be willing to receive a COVID-19 vaccination.

To Apply: Email your resume to Jobs@PickleballCentral.com or call (253) 270-0931


Returns Specialist - Pickleball Central Warehouse, Pickleball Central, 22300 68th Ave. S., Kent, WA 98032

Job Description:
Pickleball Central is seeking a Returns Specialist to process all returned products from our e-commerce website PickleballCentral.com and on-site tournament booth sales. This position requires in-person work in the warehouse at our Kent, Washington, facility located at 22330 68th Ave. S., Kent, WA 98032.
• RETURNS – Process returned products in accordance with company procedures. Refund money to customers. Communicate with customers regarding return issues via email. Follow standard operating procedure to properly report each return. Attention to detail is required to ensure our returns data is accurate. Provide statistics and data on returned products.
• SHOES - Responsible for inspection, cleaning and sometimes repairing worn court shoes to determine if they are resalable as new. The company provides disposable gloves.
• USED Inventory – Ownership over this category of products. Determines which returned products go into the used inventory, stocks used products in the warehouse, adjusts pricing based on used products and works with marketing to promote used products.
• USED portable net systems and nets – Inspect and re-package used and open-box returns of portable net systems and nets. Maintain the inventory for this category in the warehouse and on the website. Returns Specialist may coordinate bulk pick-up of used net systems by a re-seller.
• MYSTERY BOXES – determines what returned products are suitable for inclusion in Mystery Box program, and works with marketing to build Mystery Boxes for sale on the website approximately four times a year.
• MANUFACTURER DEFECTS – Inspect defective returns to identify the specific defect. Tagging the product and reporting the specific defect on a spreadsheet. Occasionally packaging bundles of defects for return to the manufacturer.
• ORDER PROCESSING – Cross-trained to be a back-up for customer order processing.

Operations during COVID
To provide a safe work environment for our employees and their families, our in-person customers, and the community at large, we require employees to obtain the COVID Vaccine with accommodations for those with a medical reason or sincerely held religious belief that prohibits them from receiving the vaccine.

Company Culture
We treat our employees and customers like we would like to be treated. We work to create a work culture in which people thrive and do their best work in a fun and creative environment. We are growing, with over 60 employees. We value and place our trust in our employees. We are passionate about the sport of pickleball, and we are proud to be the biggest pickleball store in the world!

Conditions Inside the Warehouse:
The warehouse is not insulated and has limited heating and cooling units. Temperatures can vary from 50 – 80 degrees. We use heaters and swamp coolers. Some corners of the warehouse have insects. An extermination service routinely services the warehouse, however there are some spider webs and occasionally other insects.

Job Days and Hours: Full time, Tuesday – Saturday or, possibly, Monday - Friday, eight-hour shift with a 30-minute unpaid lunch break. Start time either 7 am or 8am . Requirements for the Returns Specialist position: 1. Organized – able to multi-task and move quickly from one thing to the next 2. Detail orientated and accurate – reporting returns accurately to preserve data integrity is critical to this position. 3. Strong verbal and written communication skills 4. Computer proficiency – Primarily - Volusion, Microsoft Teams and Outlook and Google Sheets. Additional programs may be added over time. Training is provided. 5. Willingness on occasion to assist warehouse with tasks/projects not directly related to returns. Example: picking products during sale surges, restocking, helping with kit building, assisting with quarterly inventory count. Qualifications and Skills: 1. Organized and detail oriented. Returns data must be accurate. 2. Quick learner. 3. Able to multi-task. 4. Able to troubleshoot issues/conflicts. 5. Able to work in a team or individually. 6. Positive attitude 7. Goal oriented. 8. Familiarity with Volusion or Big Commerce or other e-commerce sales platform is a plus! 9. Proficient in Word, Excel, Outlook, and Google Docs is a plus. 10. Good grammar and writing skills. 11. Knowledge and passion for pickleball is a plus! Compensation: $20-22/hour depending on experience Reports to: Warehouse Manager Benefits: • Paid Time Off, per company policy. • Health, dental insurance benefit. • At cost price for all pickleball products, shoes and apparel inventory. • Fun supportive workplace with happy pickleball people. Anti-Discrimination: OLLA, LLC, (DBA PickleballCentral.com) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. In addition to federal law requirements, PickleballCentral complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. OLLA, LLC, (DBA PickleballCentral.com) expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Application Deadline: We seek to hire this position internally as soon as possible. If interested, express interest to Anna@PickleballCentral.com or Kristie@PickleballCentral.com. Applicants will participate in an interview and computer skills evaluation. CLICK HERE to return to top of page.