Shipping & Order Processing Information
Free ground shipping within the U.S.* on orders over $69.
Shipping Questions? Call (888) 854-0163.
Free Shipping Details
Free shipping will go either UPS ground, USPS First Class or USPS Priority. USPS First Class will deliver within 6 days, USPS Priority will generally deliver within 3 days - often less, but delivery times are not guaranteed. UPS ground can take 3 - 6 business days in the contiguous 48 states. Shipments under 5 pounds to Alaska and Hawaii ship for free. (Excludes Puerto Rico, Guam, and Virgin Islands)
*Shipments under 5 pounds and over $69 to Alaska and Hawaii ship for free.
Daily Order Processing Cut-off Times:
Our daily order processing cut-off time is 4:00 PM Eastern Time / 1:00 PM Pacific Time Monday - Friday. We ship most products from Seattle, Washington. Certain large items that are drop-shipped are excluded from this same day order processing policy. If an item is exempt from this policy, it will be noted in the product details for that item. Please note that adverse weather and holidays can impact delivery times.
Guaranteed Delivery Information:
We ship most products from Seattle, Washington (excludes drop-shipped items. See shipping details on those products). Please note that adverse weather and holidays can impact delivery times, and weather delays are exempt from UPS's service level guarantees. To receive guaranteed delivery times use UPS ground, 3 day, 2nd day, or overnight service for US orders within the contiguous 48 states. Below are maps and table of information relating to delivery service guarantees from UPS, and delivery time estimates from USPS. Please call us for assistance on time sensitive packages.
International orders are generally shipped with USPS International First Class or Priority which takes 6 to 10 business days. UPS international shipping is also available. Note that UPS will add on brokerage fees for all international shipments.
Shipping by UPS
Ground delivery times from the PickleballCentral warehouse in Washington State:
For faster service in the 48 continental states UPS offers these services:
Shipping by USPS
Priority mail delivery times from the PickleballCentral warehouse in Washington State:
USPS First Class Mail is often the least expensive method for shipping. It is limited to packages of 13 ounces or less, including packaging. First Class Mail does not provide tracking while Priority Mail does.
Free ground shipping within the U.S. on orders over $69*. Shipping Questions? Call (888) 854-0163.